Posted on 1/31/2015
I often have friends ask me where a good place would be to take their vehicles. After years of owning an independent repair shop and consulting, I can definitely say that there are indicators that you've found a good place. Honesty is key of course but it's not nearly as much of an issue as some would think. There are many honest auto shops out there that still don't do their customers any favors. Here are 5 steps to help you choose a place to have your vehicle serviced should you have the need. 1. REPUTATION: The information revolution has made this task easier. Google and Yelp are currently the top online sites for reviewing automotive service shops. The number of reviews is important as any business can get 5-10 friends to review them. The more reviews there are, the more likely that rating is true. Everyone can have a bad review but how bad reviews are responded to is an excellent indicator of how a shop handles it's business. Recommendations from people you know ... read more