5

My first experience with Dubwerx was great. They were able to quickly diagnose a problem with my AC and provide a solution. Couldn't be happier with their service. I'll definitely be back. It's the first garage I've been happy with.

5

Great place to get your car fixed. Knowledge staff, great customer service and a fair price.

4

Dubwerx is as good as it gets for quality customer service on your VW. Price for oil change and accompanying service is slightly less than VW dealer and just as convenient if not more. The Dubwerx staff is informative and prompt with service. For this particular oil change, I had the option of an appt or drop the car off overnight. The next appt was 8 days away bc some bays were being renovated. So we dropped off the car Tuesday night and Wednesday after work we picked it up. I just did not want to wait while service is completed. All good this time and previous visit for tune up. I much prefer their expertise over the dealership service.

5

Dubwerx is the go-to shop for Audi and VW vehicles. I brought in my previously purchased used A4 for an "after purchase" inspection, and was floored with the professionalism and knowledge that the Dubwerx Team provides (esp. Adrian). They are very easy to work with and are passionate about their service. I look forward to working with Dubwerx for many years to come and take this new purchase to over 200,000miles!

5

I've been going Dubwerx since they have been open & I have owned some old VW & Audi's. They always take care of you and know what there doing. You can always count on a honest diagnosis & a fair price & quality parts to make your vw or audi last 200k and beyond. If you want to make your car faster there good at that also ;) They consistantly go above and beyond, they even picked my mom up when her car broke down. I talked her into buying a VW just so Ryan and his crew would take care of her. Thats what they've done for almost 10 yrs.

5

I can't say enough great things about these guys. They went above and beyond for me, for sure. I was impressed from the moment I walked in at their honesty and integrity. I won't bore you with the long repair story, but will just tell you that I was blown away, and I will definitely continue to go back to them, and tell all of my Audi and VW friends to do the same.

5

Having relied on Dubwerx for all of my Audi service needs for the last decade, I have nothing but the best things to say about Ryan and the whole crew. They perform excellent work, are fair and honest in diagnosing/resolving issues, and are overall very accommodating. Whether it's your basic oil change, or helping you make your car a little (or a lot) quicker, they are Cincinnati's premier Audi/VW shop. Stop by and check them out, if not, you are doing yourself and your Audi/VW a huge disservice!

5

Was recommended Dubwerx by the local area VW forums having moved here from Texas. Have been very happy with my experience. In fact the best experience I've had at an auto shop. Honest assessment of what your car needs, attention to detail. Will answer any questions or concerns you have (without dismissing it or brushing it aside like a stealership would). Fair pricing, and will even make an effort to follow up on the repair. Great place, I feel more confident about owning a VW now that I know I can rely on Dubwerx for any issues that come up down the road. If you have a VW/Audi it's a no brainer, go to Dubwerx. If only I can find a place like dubwerx for my wife's Subaru!!!

5

Dubwerx has always provided fast, accurate and well priced service. They are always willing to work around my schedule One time I thought I had an issue with my brakes so I took it in to be checked out. Long story short, they looked it over, told me that they would not recommend any work be done to it but that if I was still concerned they would be happy to replace the rotor in question. Here they had an opportunity to charge me for parts and labor but they chose to give me their honest feedback as VW experts and I got peace of mind. Plus, they didn't even charge me for the time spent chacking out my concern! I tell everyone I meet with Audi's and VW's to go to Dubwerx... Very highly recommended.

5

I've been working with Ryan and the team for the last 11 years and there's multiple reasons why I keep coming back. In the front office Adrian and Evan are both helpful and friendly offering not only advice on maintenance fixes, but performance upgrades as well. The technicians do great work and the attention to detail shows e.g. zip ties to clean up wiring harnesses, fixing minor details that aren't necessarily part of the work being done. Pricing is not only fair, but quite competitive and they are willing to work with you on hard to find or aftermarket parts they can source through their vast network. As far as convenience goes, the availability of loaner vehicles is extremely helpful so that I can leave my car with them yet still commute to and from work. It's been great to see them grow and the newly updated garage is great, especially the reception area! Whenever someone asks me where to take their Audi or VW I never hesitate, it's Dubwerx all the way!

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