5

I can't say enough great things about these guys. They went above and beyond for me, for sure. I was impressed from the moment I walked in at their honesty and integrity. I won't bore you with the long repair story, but will just tell you that I was blown away, and I will definitely continue to go back to them, and tell all of my Audi and VW friends to do the same.

5

Having relied on Dubwerx for all of my Audi service needs for the last decade, I have nothing but the best things to say about Ryan and the whole crew. They perform excellent work, are fair and honest in diagnosing/resolving issues, and are overall very accommodating. Whether it's your basic oil change, or helping you make your car a little (or a lot) quicker, they are Cincinnati's premier Audi/VW shop. Stop by and check them out, if not, you are doing yourself and your Audi/VW a huge disservice!

5

Was recommended Dubwerx by the local area VW forums having moved here from Texas. Have been very happy with my experience. In fact the best experience I've had at an auto shop. Honest assessment of what your car needs, attention to detail. Will answer any questions or concerns you have (without dismissing it or brushing it aside like a stealership would). Fair pricing, and will even make an effort to follow up on the repair. Great place, I feel more confident about owning a VW now that I know I can rely on Dubwerx for any issues that come up down the road. If you have a VW/Audi it's a no brainer, go to Dubwerx. If only I can find a place like dubwerx for my wife's Subaru!!!

5

Dubwerx has always provided fast, accurate and well priced service. They are always willing to work around my schedule One time I thought I had an issue with my brakes so I took it in to be checked out. Long story short, they looked it over, told me that they would not recommend any work be done to it but that if I was still concerned they would be happy to replace the rotor in question. Here they had an opportunity to charge me for parts and labor but they chose to give me their honest feedback as VW experts and I got peace of mind. Plus, they didn't even charge me for the time spent chacking out my concern! I tell everyone I meet with Audi's and VW's to go to Dubwerx... Very highly recommended.

5

I've been working with Ryan and the team for the last 11 years and there's multiple reasons why I keep coming back. In the front office Adrian and Evan are both helpful and friendly offering not only advice on maintenance fixes, but performance upgrades as well. The technicians do great work and the attention to detail shows e.g. zip ties to clean up wiring harnesses, fixing minor details that aren't necessarily part of the work being done. Pricing is not only fair, but quite competitive and they are willing to work with you on hard to find or aftermarket parts they can source through their vast network. As far as convenience goes, the availability of loaner vehicles is extremely helpful so that I can leave my car with them yet still commute to and from work. It's been great to see them grow and the newly updated garage is great, especially the reception area! Whenever someone asks me where to take their Audi or VW I never hesitate, it's Dubwerx all the way!

5

The guys at Dubwerx have consistently treated me and my family as well I as could ever ask for. Whether I'm in there to order parts, or my wife or I am dropping off a car, or if I just give them a quick call to troubleshoot something, they've always gone out of their way to make sure I'm completely satisfied. Any time I've had an issue with a part or service (rarely, but it has happened) it hasn't taken more than a phone call to get it sorted. I trust them with everything from custom work (motor swaps, ECU reprogramming, tuning) to maintenance issues I'd rather not do myself and can't stomach sending to the dealer. I can't imagine why anyone in the Cincinnati area would have their VW or Audi serviced by a shop other than Dubwerx.

5

Have to say I am very happy with the service. I spent about 2200 USD and still had problems. This can happen to an older car when seals are changed out. Dubwerx was on top of the problem Adrian explained exactly what I needed. He found the part and put it in only charging me for the part that was causing the problem. I was expecting to pay more. Thanks Adrian for the great service!! Will be a return customer.

4

I will preface this review with the fact that I am not a mechanic, but I do like to perform basic maintenance on my car like oil changes, filter changes, and other small jobs. Whenever I need extensive work done I like taking my car to Dubwerx because I feel that they have competent mechanics and a friendly staff. They are more than happy to talk technical with me which I appreciate. I have worked with Evan for the most part and he has always been straightforward with his recommendations to a point that I don't feel he was overselling me on anything I didn't need. I trust their mechanics and anytime I have left there I feel that my car has been in good hands with mechanics who really know their stuff. The only reason I am giving them 4 stars is because of a minor gripe, which I would only take a half star away if I could. Out of the few times I've taken my car there, a couple of times I had low tire pressure going in. Then after my service was complete the tire pressure is still low when I pick my car up. The first time I went back in and they fixed it for me, but the 2nd time I was running late for a meeting so didn't have time to go back and get my tire pressure refilled. I feel that this should be standard with any service being done as the same would be if you took your car to valvoline for a $50 oil change. Overall though I am completely satisfied with them and will return in the future. If you drive a VW or Audi I would highly recommend their shop.

5

Best auto shop experience ever. Feel lot more confident about owning a VW thanks to these guys. If you own a VW/Audi you need to take it to Dubwerx

5

A necessity for Audi/VW owners with vehicles outside of warranty. The crew has mastered the craft of mechanics and customer service simultaneously at a fair price point. If you're attached to your car and want to see it running longer and smoother, Dubwerx of Cincinnati is your place. Just ask for Adrian or Evan, share the vision for your car, and watch it happen!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Dubwerx (513) 271-7767 For Assistance.