I have never experienced a car repair shop like Dubwerx. I bought my 2001 Audi in 2006 and was slightly despondent to learn my usual garage - Mount Healthy Auto Repair, where my many of my family and friends had gone for more than a decade and love - did not service my make of car.After using another "foreign car repair" shop that just happened to be a short drive away from Dubwerx and being somewhat disappointed, a friend recommended Ryan Clo and his team. And I could not have been happier - or luckier.From the get-go, Ryan and his ever-increasing staff have consistently and patiently explained what was wrong with my car in terms this non-mechanic could easily understand. Each time, I was given options, explained with painstaking detail the issue or issues so I understand what was wrong with my car this time. Plus, they took the time to let me know what my car would need tuned-up, touched up or repaired to prevent further problems or more-costly work in the future - carefully explaining the benefits and costs of each potential repair. They have instilled confidence and educated me on the nuances of owning a fine German automobile that has kept this car running now with more than 170,000 miles. Together, we are prepping to keep it running, with relatively minimal investment, for another 50,000 miles or more. That makes me happy.But there's more: Numerous times, whether it was because I called or was nearby, I've stopped in or called and had a question answered about a pesky, albeit not major, issue with the car (like a door not closing smoothly). And when I was there in person, the Dubwerx staff have stopped what they were doing to grease a door, or answer the question, fill up my windshield washer reservoir, change a lightbulb, fill up a low tire - and more.I owned a Subaru previously that was totaled in an accident. Seeking out another all-wheel drive vehicle and the difficulty in finding another used Subaru to replace the Forrester I loved, I wound up with a good-looking Audi and a problem - where to get it serviced. Now, my next car will likely be another Audi or a Volkswagon, just so I can drive clear out of my way to have it serviced by a crew that I respect for their passion, intelligence, excellent and reasonably-priced service. I cannot recommend Dubwerx more if you own an Audi or Volkswagon.