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5

The guys at Dubwerx have consistently treated me and my family as well I as could ever ask for. Whether I'm in there to order parts, or my wife or I am dropping off a car, or if I just give them a quick call to troubleshoot something, they've always gone out of their way to make sure I'm completely satisfied. Any time I've had an issue with a part or service (rarely, but it has happened) it hasn't taken more than a phone call to get it sorted. I trust them with everything from custom work (motor swaps, ECU reprogramming, tuning) to maintenance issues I'd rather not do myself and can't stomach sending to the dealer. I can't imagine why anyone in the Cincinnati area would have their VW or Audi serviced by a shop other than Dubwerx.

5

Have to say I am very happy with the service. I spent about 2200 USD and still had problems. This can happen to an older car when seals are changed out. Dubwerx was on top of the problem Adrian explained exactly what I needed. He found the part and put it in only charging me for the part that was causing the problem. I was expecting to pay more. Thanks Adrian for the great service!! Will be a return customer.

4

I will preface this review with the fact that I am not a mechanic, but I do like to perform basic maintenance on my car like oil changes, filter changes, and other small jobs. Whenever I need extensive work done I like taking my car to Dubwerx because I feel that they have competent mechanics and a friendly staff. They are more than happy to talk technical with me which I appreciate. I have worked with Evan for the most part and he has always been straightforward with his recommendations to a point that I don't feel he was overselling me on anything I didn't need. I trust their mechanics and anytime I have left there I feel that my car has been in good hands with mechanics who really know their stuff. The only reason I am giving them 4 stars is because of a minor gripe, which I would only take a half star away if I could. Out of the few times I've taken my car there, a couple of times I had low tire pressure going in. Then after my service was complete the tire pressure is still low when I pick my car up. The first time I went back in and they fixed it for me, but the 2nd time I was running late for a meeting so didn't have time to go back and get my tire pressure refilled. I feel that this should be standard with any service being done as the same would be if you took your car to valvoline for a $50 oil change. Overall though I am completely satisfied with them and will return in the future. If you drive a VW or Audi I would highly recommend their shop.

5

Best auto shop experience ever. Feel lot more confident about owning a VW thanks to these guys. If you own a VW/Audi you need to take it to Dubwerx

5

A necessity for Audi/VW owners with vehicles outside of warranty. The crew has mastered the craft of mechanics and customer service simultaneously at a fair price point. If you're attached to your car and want to see it running longer and smoother, Dubwerx of Cincinnati is your place. Just ask for Adrian or Evan, share the vision for your car, and watch it happen!

5

These guys did my APR k04 in my MK6 GTI along with my performance brakes and rotors. These guys run the best shop in town not to mention that Adrian and Evan are two of the coolest and most helpful guys I have met! will always be going here along with referring them to friends!

4

I've been taking my car to Dubwerx for several years - since owing my first diesel in about 2006. The work is very good, and the mechanics are knowledgeable and polite, explaining whatever is going on in terms I can understand, answering my questions completely. I find their prices a bit high, but I'm willing to pay for good service for my Jetta diesel. It's with great pleasure that I can say I like that they've done the remodeling and expansion because there wasn't anyplace to wait in the past, when I would come from out of town to get my car worked on by them (tells you how well recommended they are). Now I live closer, and appreciate that I can sit on site while my car is being serviced. I did have one incident with Ryan being very short with me, but I recognize that everybody can be temperamental once in awhile. It's because of this and the high prices that I'm giving them four stars instead of five.I recommend them for working on VWs and especially diesels.

5

What can be said that hasn't been said already... Dubwerx it's what dubs crave.

5

Dubwerx is the best, thank you for existing! I always recommend them and I don't take my car anywhere else. So nice and honest.

5

Highly recommend! anywhere else.

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