I live about an hour north in the Dayton suburbs with a couple of service shop options, but none that came too highly recommended. Then I found Dubwerx. Even after working a long 12 hour night rotation, I showed up early to an appointment and was out the door in 3.5 hours for numerous maintenance. I planned poorly, and was in the lobby for at least 2 hours and never felt like the annoying, hovering customer. I was offered a couple options for killing time and the staff were accommodating in all respects. The cost of service was cheaper than the quote from one Audi dealer who took forever to reach out to me regarding an online service request. (Over a week) The cost savings was an additional perk, and what I was quoted was what I paid -- no hidden fees. On a closing note, all service records were furnished to me from a northern Florida Audi when buying my S5. The staff never once tried to upsell me any service, nor did they fabricate additional work that should be done. In past experiences, too many shops attempt to generate profits dishonestly. Needless to say, the integrity & professionalism of the staff paired with flexible and reliable work will have me returning for any future services.