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5

Excellent group of professionals who know their business. Nice to be able to have a conversation, receive feedback and workable solutions. I really like the way they take the time to explain the issue and have reasonable alternatives. They alerted us to a critical issue that could have been very costly, checked it out and provided the fix. We went to them for a timing belt change and we pleased with the thoroughness of the repair. They gave us a solution for another issue but we'll do that at another time. I highly recommend them to anyone who is looking for top line technicians and an easy staff to work with.

5

Amazing! I am so happy I discovered these guys and wish I had come here sooner. The exhaust on my 05 Passat was very loud and the dealership quoted me an outrageous amount to replace everything. Dubwerx was HONEST and fair. They only repaired only what was needed at this time (nothing was wrong with my catalytic converters as the dealer told me!!) and they did a fantastic job. Adrian was in contact with me frequently and went above and beyond to make sure my car is in tip top shape. He was so knowledgeable and explained everything in terms that I could understand. He even offered to take me to work! I will always trust my car repair to them!!

5

Great service, and very nice to work with. Everyone is very professional and truly likes what there doing! Forget the stealer ships go to DUbwerks

5

Just had a timing belt and glow plugs done and they did a great job. I'm going back for any work that needs done on my TDI.

5

Very simply put, this is a team of experts doing expert work, professionally and in a timely manner. I've been a supremely satisfied customer here for two years now and have had all the work done on my car here to bring it to the coveted stage three k04. They know what they're talking about and will be up front and honest with you and more importantly, they don't waste your time. To Adrian, Ryan, Will, Kurt, Mark, and now Evan, hats off!

5

At the moment my car is at Dubwerx b/c the ECU seems to have failed. The service manager Adrian (spelling?) seems to be very understanding of my situation/pain. I barely slept the last day or so, but after seeing the level of professionalism that both Adrian (Dubwerx) and Bob (Monroe Collision Ctr) have exhibited I am confident that the situation is going to be handled smoothly and that the car will be in tip top shape when I get it back.

5

Great! This is a wonderful shop. They take care of all vehicles, whether my 2004 Jetta Wagon or 2013 Audi, with same level of care and craftsmanship. I trust the mechanics & business practices of Dubwerx.

5

I'm using my wife's Google account to submit this review, however I'm more than anxious to say that my first experience with Dubwerx was extraordinary. Ryan, Adrian and the whole crew of technicians there quite literally brought my 1995 GTI VR6 back from the dead to her former glory. I had let this garage queen, show car idly sit for several years in my heated and cooled garage. I knew I had irreparability flat-spotted the Yokohamas but had no idea of the extent of engine damage I did by NOT driving her. I immediately turned to a Volkswagen dealership's service center for help, only to be summarily told after a day of testing that the problem was too extensive for them to even address, good luck (and I quote) ". . you basically turned this into a parts car. . ." Thankfully I was told about a place called Dubwerx on Wooster Pike that "possibly", "maybe" could do something. I towed my GTI out of VW service center to Dubwerx thinking I had unknowingly ruined this Waterfest and NOPI Nationals 1st place winner with barely 27,000 miles on her. From the start, Ryan and Adrian attacked my dilemma not as a burden to them to be brushed off because the problem was too great but as an honest challenge. You can tell these guys love their job, they are passionate about VW's (and Audi's) and take each service issue you present them like a surgeon before an operation. Suffice it to say, yes, the problem was extensive and the repair VERY involved. They were upfront, honest, very communicative and NEVER did they make me feel less than a respected customer. Bottom line I am once again DRIVING and enjoying the 1995 GTI VR6 that was once labeled a "parts car" thanks to Dubwerx. You love your VW? Passionate about your Audi? Then you need to familiarize yourself with Dubwerx. Nuff said.

5

These guys do awesome work! they installed a new intercooler and K04 turbo in my mk6 and it runs like a champ now! would totally recommend to any friends or family!!

5

Dubwerx has always taken excellent care of me and my Audi! Friendly, honest and knowledgeable. Would recommend them 100%!

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