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5

Awhile back I posted that our Jetta had finally crossed the 100,000 mile mark. It was at that time that I was alerted to a piece of maintenance that we had neglected to have done, replacing the timing belt. I believe it is recommended to be replaced at 60-100k, so we were well overdue.After talking it over with my dad, it was decided that replacing the belt was more work than we wanted to take on ourselves (with him doing the work and me mostly supervising). So I made a few calls to area service shops and even a dealership to get quotes. A couple of places, the dealership included, gave me a roughly $750 to $800 quote for the work (replacing belt and tensioner along with water pump, serpentine belt, and replacing the coolant). The last place I called, Dubwerx, wanted to see the car before providing a quote.So I drove the car down to them a couple of Fridays ago for them to take a look at it. After an hour or so inspection I was given their price for the same replacement service the other guys offered, but their price was only $670. Since they work only on Volkswagen and Audi cars, I guess they are able to perform the job quicker than others and do it at a lower cost. My decision was made immediately and I scheduled an appointment to have the replacement done.We dropped the car off to them last Wednesday evening so they would have it first thing Thursday morning. About 4pm on Thursday I got a call from the service director telling me that it would be done and ready for pickup before their 5:30 closing. I asked if I could leave it again overnight and pick it up on Friday morning, which was not an issue. The car was running great (just as it was) after picking it up the next day. I experienced wonderful service at Dubwerx and I will not hesitate to take my car back to them in the future.

5

Dubwerx is so awesome! Every single person who has helped me is super knowledgeable and goes above and beyond to help me!

5

The team at Dubwerx are smart, efficient and professional. My Audi has some very complex systems. Dubwerx does a great job of getting to the heart of any system problems. They are great communicators and the cost is fair for the value received. I highly recommend Dubwerx to anyone with a VW or Audi.

5

My experience with Dubwerx has always been above my expectations. The customer service, knowledge and workmanship is as good as it gets.

4

I'm new to dubwerx but the guys are nice and know their stuff. My only gripe is they seem really busy... but one of them took the time to research something for me anyways. Great bunch at dubwerx

5

Dubwerx is not the most elegant, conveniently located, or accessible (in terms of work hours) shop, but they are the best around. Every time I deal with them, they take the time to satisfy me as a customer and my technical curiosities. They've gone out of their way to help solve problems that were not theirs to solve and always charge a fair price to do it. Kudos to Ryan, Doug, and the rest of the guys at Dubwerx.

5

These guys are awesome! They take the time to listen to you and answer any questions you may have. They have put a nice exaust and air intake filter on my audi a6 and it sounds awesome! They can do pretty much anything you need them to for your audi or vw in a timely manor, and not to mention their labor prices are half what the theives over at audi charge! Definitely a customer for life! Thanks again guys!

5

I have never experienced a car repair shop like Dubwerx. I bought my 2001 Audi in 2006 and was slightly despondent to learn my usual garage - Mount Healthy Auto Repair, where my many of my family and friends had gone for more than a decade and love - did not service my make of car.After using another "foreign car repair" shop that just happened to be a short drive away from Dubwerx and being somewhat disappointed, a friend recommended Ryan Clo and his team. And I could not have been happier - or luckier.From the get-go, Ryan and his ever-increasing staff have consistently and patiently explained what was wrong with my car in terms this non-mechanic could easily understand. Each time, I was given options, explained with painstaking detail the issue or issues so I understand what was wrong with my car this time. Plus, they took the time to let me know what my car would need tuned-up, touched up or repaired to prevent further problems or more-costly work in the future - carefully explaining the benefits and costs of each potential repair. They have instilled confidence and educated me on the nuances of owning a fine German automobile that has kept this car running now with more than 170,000 miles. Together, we are prepping to keep it running, with relatively minimal investment, for another 50,000 miles or more. That makes me happy.But there's more: Numerous times, whether it was because I called or was nearby, I've stopped in or called and had a question answered about a pesky, albeit not major, issue with the car (like a door not closing smoothly). And when I was there in person, the Dubwerx staff have stopped what they were doing to grease a door, or answer the question, fill up my windshield washer reservoir, change a lightbulb, fill up a low tire - and more.I owned a Subaru previously that was totaled in an accident. Seeking out another all-wheel drive vehicle and the difficulty in finding another used Subaru to replace the Forrester I loved, I wound up with a good-looking Audi and a problem - where to get it serviced. Now, my next car will likely be another Audi or a Volkswagon, just so I can drive clear out of my way to have it serviced by a crew that I respect for their passion, intelligence, excellent and reasonably-priced service. I cannot recommend Dubwerx more if you own an Audi or Volkswagon.

5

I just went back again for some minor work and was completely happy as usual with their service. The guys, especially Adrian do a great job of explaining the work. They're about to open a new expansion with added capacity as well.If you have a VW or Audi this is a really great place for good prices and service.

5

I have used Dubwerx for many of my issues with my 1998 GTi VR6. As stated they are very easy to talk to and provide great service. Doug and Ryan are especially helpful in determining the best approach to solving issues. They have been flexible in getting work done and also in following up and making sure the customer is happy with the work. The different hours can be very convenient for people who work and need to pick up their car "after hours". The ability to drop it off before work provides added help.

Dubwerx is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Dubwerx (513) 271-7767 if you have any issues in accessing any area of our website.