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5

At the moment my car is at Dubwerx b/c the ECU seems to have failed. The service manager Adrian (spelling?) seems to be very understanding of my situation/pain. I barely slept the last day or so, but after seeing the level of professionalism that both Adrian (Dubwerx) and Bob (Monroe Collision Ctr) have exhibited I am confident that the situation is going to be handled smoothly and that the car will be in tip top shape when I get it back.

5

Great! This is a wonderful shop. They take care of all vehicles, whether my 2004 Jetta Wagon or 2013 Audi, with same level of care and craftsmanship. I trust the mechanics & business practices of Dubwerx.

5

I'm using my wife's Google account to submit this review, however I'm more than anxious to say that my first experience with Dubwerx was extraordinary. Ryan, Adrian and the whole crew of technicians there quite literally brought my 1995 GTI VR6 back from the dead to her former glory. I had let this garage queen, show car idly sit for several years in my heated and cooled garage. I knew I had irreparability flat-spotted the Yokohamas but had no idea of the extent of engine damage I did by NOT driving her. I immediately turned to a Volkswagen dealership's service center for help, only to be summarily told after a day of testing that the problem was too extensive for them to even address, good luck (and I quote) ". . you basically turned this into a parts car. . ." Thankfully I was told about a place called Dubwerx on Wooster Pike that "possibly", "maybe" could do something. I towed my GTI out of VW service center to Dubwerx thinking I had unknowingly ruined this Waterfest and NOPI Nationals 1st place winner with barely 27,000 miles on her. From the start, Ryan and Adrian attacked my dilemma not as a burden to them to be brushed off because the problem was too great but as an honest challenge. You can tell these guys love their job, they are passionate about VW's (and Audi's) and take each service issue you present them like a surgeon before an operation. Suffice it to say, yes, the problem was extensive and the repair VERY involved. They were upfront, honest, very communicative and NEVER did they make me feel less than a respected customer. Bottom line I am once again DRIVING and enjoying the 1995 GTI VR6 that was once labeled a "parts car" thanks to Dubwerx. You love your VW? Passionate about your Audi? Then you need to familiarize yourself with Dubwerx. Nuff said.

5

These guys do awesome work! they installed a new intercooler and K04 turbo in my mk6 and it runs like a champ now! would totally recommend to any friends or family!!

5

Dubwerx has always taken excellent care of me and my Audi! Friendly, honest and knowledgeable. Would recommend them 100%!

5

i want to be critical but these guys are great. they helped me out with a few things and squeezed me in when they was busy. i took a sticker even and i plan on putting it on my gti sometime this week to show my support of a good companyIll be trusting a clutch install to you guys hopefully next year and a timing belt change soon too. i know my car is in good hands here

5

Too often the consumer, especially of auto services finds themselves unprepared for the experience. Great news!! Relax. The guys at Dubwerx have the right mix of expertise, passion for their customer and expert knowledge of their VW. Take it from this grizzled vet, (Jetta TDI 2001 original owner @ 268,017 miles) you WANT these guys touching your car!. We lost a timing belt @ 209,278 what do you do? - Repair or Replace ?... Ryan Clo, owner @ Dubwerx gave me the confidence to let them rebuild. Wow! they nailed it... 59k miles later she purrs. When she lost her alternator @ 269k we towed it 131 miles because I trust no one else to diagnose and do all they can to ensure quality parts and expert service. Adrian, Kurt (sorry Curt) you guys made parting with some big bucks to keep the old machine running an easy decision. Keep leading 'em all.

5

Best. Service. Ever. After dropping several thousand dollars at the dealer who sold me a bum car, I was sick of replacing my water pump and a pal recommended this team. They found the problem that the dealer didn't: a warped head. In fact, the head honcho at the dealer spoke to Ryan (the owner) on the phone to personally congratulate him on the discovery a dealership crew had missed. Since then, I've relied on Dubwerx for maintenance as well as the usual mystery bumps and knocks. They're great at what they love best (making cars super awesome and super fast), but they're also wonderful consultants to those of us who can only afford to make sure the car keeps running. Trust them. They're the prettiest men who've ever worked on my car. But really-- trust them.

5

Fantastic shop. Friendly, professional, knowledgable service and fair pricing. They don't try to oversell you and they do great work. Even gave me a ride home and picked me up when my car was ready. Highly recommend.

5

Ryan and the entire team at Dubwerx are as good as it gets. They're incredibly knowledgable, honest, hard-working, fair, patient, professional, and their communication sets them apart. The service technicians are top-notch and the improvements they have made to their facility are solid. Unlike most shops, these guys actually own and drive the cars (the car makes) they service. Plain and simple, they know their stuff and I trust them over anyone else in the tri-state (and probably the country). I owned a 2000 Audi S4 that was highly modified and these guys were very familiar with and educated on the modifications. They knew how to work on a car that I couldn't trust anyone else in Cincinnati with. I replaced the Audi with something new and I'm actually disappointed that I'll have to deal with the dealership (as opposed to Dubwerx) for the next 2.5 years! Five easy stars. Can't thank the Dubwerx team enough for all of their help with my S4. If you have a German car, especially an Audi or VW, do yourself a favor and give Dubwerx a call. If I can hold onto my Golf R for long enough to own it out of warranty, I look forward to modifying it and servicing it with the team at Dubwerx!

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