I've taken a mk1 TT here a couple times and the staff has been very knowledgeable, and their communication has even improved lately. Today I just received a nice electronic report about how the warranty review for an aux belt change went, and even though I probably need a new alternator (not at all related to them, just an old car with a nearly dead old alternator), I'm very grateful that they were happy to promptly look over the vehicle again and determine the source of the chirping I was hearing. These guys definitely know their way around VAG cars and if I get in the weeds on anything in the future, I've got a great VAG resource here in Cincy!
Thank you for your review Alfred! Let us know when the TT needs it's next service and we would be happy to help. As always, we appreciate your business!