After having a sensor replaced on my daughter's 2009 Jetta by the mechanic that services our cars, I took a friend's recommendation and made an appointment (through the website) to have the car looked at for any service/maintenance needs by the group at Dubwerx. I was immediately impressed by the website, and how quickly I heard back from Adrian. I got an email confirming my appointment, and then a phone call from Adrian. He thoroughly explained everything to me. I really appreciated the detail and patience he had making sure I understood everything. There were a couple minor maintenance items he suggested be done on the car, which they were able to do that day!! Best of all, he said the car looked to be in great shape and they saw nothing to be concerned about with it. I feel so comfortable now with my teenager driving this car. We will definitely be back for all maintenance on her car, and my 2012 Jetta!!