Cincinnati Auto Repair

I had my A8L in for a weird vibration issue - of course they diagnosed and fixed it! There is no other service center in town that I would trust with my car. Customer Service, quality and honestly will keep me going back to this place - you can just feel the positive energy and enthusiasm for their work and the brand the moment you talk to them on the phone or are at their shop. See you in a few thousand miles for my 55K service :)

My experience with Dubwerx was excellent. From the moment I first messaged them with a question till after the work on my Volkswagen they were very professional. They care a lot about their customers, and ensure they are taken care of every step of the way. Dubwerx will be my go to for any of my Volkswagen needs. Justin and Evan provided excellent customer service.

All the Dubwerx people were completely professional, answered all my questions, and made the overall experience excellent. While they likely get many technically knowledgeable customers, they are equally as good in dealing with semi -technical folks like me, who have questions. Their rental / loaner program is excellent also. Fast, efficient, proficient, professional. I may have to move to the Cincinnati area just to make them my primary autocare / speed shop.

Prior to bringing my Audi S7 in for a performance upgrade this week, I had made several calls over the course of many months asking questions and gathering information. With each call, whoever picked up the phone took the time to answer my questions & provide the information I requested. Upon bringing the car in, they were friendly and squeezed me in to their schedule. Rather than just hand me the keys upon completion, Evan took the time to explain the upgrade, how it works, how I operate it, & was sincerely patient with my questions. Am I high-maintenance.....maybe. Are they exceptional.....absolutely. I'm a customer for life !

I'll try to keep this short but I have so many good things to say. In short I'm almost sad I have free services through my VW dealer, would love to come down here. Owner and staff are awesome, patient, fun, and knowledgeable. I got an APR tune on my 2017 1.8 TSI (first one for Dubwerx, second one in the Nation.) As you read above Dubwerx's service was 5-star, the tune is, I hate to say it, 5.5! It's like another car in regards to performance and even being new and stomping on it MPG has improved!

These guys are awesome! Recently had my B8 S4 in for a Stage 2 APR tune with pulley upgrade and I couldn't be happier with the results. Extremely friendly and professional and a pleasure to deal with. I'd recommend these guys to anyone I know looking for quality service on their VW or Audi.

Very Happy with my Magnaflow exhaust system which was installed by Dubwerx on my RS4!

I cannot recommend Dubwerx highly enough. The shop itself is very slick and features a comfortable waiting area, and the staff is extremely knowledgeable and willing to entertain all variety of questions. I brought my car by for an inspection after performing a suspension upgrade, and the entire process-- from scheduling to checkout-- could not have been smoother. I really appreciate the professionalism of the crew here and I feel very privileged to have them in the local area.

Met my expectations, knowledgeable and friendly. Good value versus other options. I will continue to use Dubwerx for maintenance and repairs on my Q7 TDI.

Great shop, great guys...very customer centric - very rarely would I ever allow someone outside of dealership to touch my Audi....trust these guys completely