Nobody likes taking their car in for repairs, but I like the experience I had at Dubwerx. That's a crazy thing to say, I know. The people at Dubwerx went above and beyond in helping me, the whole time showing professionalism and transparency- two things I've struggled to find elsewhere. Dubwerx got my car fixed a full three weeks faster than the dealership quoted. They sent me updates via text, and a link to a website that tracked issues with pictures and explanations. It's that level of transparency that really impressed me, and made it easier for me to track the work. Everyone was super nice, and their attention to detail and aboveboard documentation was refreshing. I, like most people, have dealt with their fair share of shady shops. Dubwerx is different; no other way to put it. Nobody's in a rush to go back to a car repair shop, but I know if I go to Dubwerx, I'll get quality service, and I definitely won't be dreading it.
Victor, sincerely, thank you for this excellent review, that not only puts us in a favorable light, but highlights many of our great perks. We're happy to be your auto repair shop!